Privacy Policy
Last updated: February 2026

1. Introduction
SOFIA KRALOW L.L.C-FZ (“Company”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit: https://playgirl.sofiakralow.com (the “Site”). We may serve customers worldwide. Where required, we apply internationally recognized privacy and data-protection principles, including GDPR standards.

2. Company Information
SOFIA KRALOW L.L.C-FZ Registration No.: 2420866.01 Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates Email: info@sofiakralow.com

3. What Information
We CollectWe may collect the following categories of data:
  • name
  • email address
  • phone number
  • country of residence
  • payment information (via secure third-party processors)
  • IP address
  • browser and device data
  • interaction with our pages, ads and messages
We collect information when you:
  • register
  • fill in forms
  • purchase products
  • subscribe to updates
  • contact support

4. How We Use Your Information
We use personal data to:
  • provide access to programs and services
  • process purchases
  • communicate about your account
  • send reminders and updates
  • send marketing communications (where permitted)
  • improve our products and user experience
  • ensure security and prevent fraud

5. Legal Basis for Processing
Depending on the situation, we process data because:
  • you gave consent
  • processing is necessary to perform a contract
  • we have legitimate business interests
  • we must comply with legal obligations

6. Marketing Communications
We may send you information about products, events and offers.
You can unsubscribe anytime by:

7. SMS & WhatsApp Communications

By voluntarily checking the SMS consent checkbox on our website forms, you consent to receive recurring marketing and informational SMS and WhatsApp messages from SOFIA KRALOW L.L.C-FZ.

Consent to receive SMS and WhatsApp messages is not a condition of purchase.

We only send messages to users who have provided direct and explicit consent. We do not use purchased, rented, or third-party contact lists.

Messages may include:
• webinar reminders
• educational content and updates
• account and service notifications
• order confirmations
• marketing and promotional offers (where explicit consent has been provided)

Message frequency varies depending on your interaction with our services.
Message and data rates may apply.

You may opt out at any time by:
• replying STOP to SMS messages
• replying STOP on WhatsApp where applicable
• contacting us at info@sofiakralow.com

For assistance, reply HELP (SMS) or contact info@sofiakralow.com.

We use third-party messaging providers, including the WhatsApp Business Platform provided by Meta Platforms, Inc. By communicating with us via WhatsApp, you acknowledge that your data may be processed by Meta in accordance with its applicable terms and privacy policies.

8. Sharing of Data
We may share data with trusted service providers, such as:
  • payment processors
  • CRM systems
  • email & messaging platforms
  • analytics providers
  • advertising partners
They process data only under our instructions and for business purposes.
We do not sell your personal data.

9. International Transfers
Because we operate internationally, your data may be processed in countries other than your own.
We take reasonable steps to ensure adequate protection.

10. Data Retention
We retain personal data only as long as necessary for:
  • providing services
  • legal and accounting requirements
  • dispute resolution
11. Your Rights
Depending on your location, you may have rights to:
  • access your data
  • correct inaccuracies
  • request deletion
  • restrict processing
  • withdraw consent
To exercise rights → info@sofiakralow.com.

12. Cookies & Tracking
We use cookies and similar technologies to:
  • operate the website
  • analyze traffic
  • improve marketing
You can manage cookies via browser settings.

13. Security
We apply technical and organizational safeguards to protect your information.
However, no system is 100% secure.

14. Third-Party Links
Our Site may link to external websites.
We are not responsible for their privacy practices.

15. Updates to This PolicyWe may update this Privacy Policy periodically.
Changes become effective upon posting on this page.
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