Terms of Use
Last updated: February 2026

1. Acceptance of Terms
These Terms of Use (“Terms”) govern your access to and use of the website:
https://playgirl.sofiakralow.com
(the “Site”).
By using the Site, creating an account, or purchasing any of our products or services, you agree to be bound by these Terms.
If you do not agree, you must stop using the Site.

2. Company Information
SOFIA KRALOW L.L.C-FZ
Registration No.: 2420866.01
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Email: info@sofiakralow.com

3. Eligibility
You must be at least 18 years old to use our Site or purchase our services.
By using the Site, you confirm that you meet this requirement.

4. Accounts
Some features may require registration.
You agree that:
  • information you provide is accurate
  • you will keep credentials confidential
  • you are responsible for activity under your account
We may suspend or terminate accounts for violations of these Terms.

5. Description of Services
We provide educational programs, training materials, digital content, community access and related services.
We may modify or discontinue parts of the Site at any time without liability.

6. Payments
If you purchase products or services:
  • you agree to pay all applicable fees
  • payments are processed via third-party providers
  • additional terms may apply at checkout
Unless stated otherwise, fees are non-refundable.

7. Intellectual Property
All content on the Site, including but not limited to:
  • videos
  • texts
  • graphics
  • logos
  • training materials
belongs to SOFIA KRALOW L.L.C-FZ or its licensors.
You may not copy, distribute, reproduce or exploit materials without written permission.

8. User Conduct
You agree not to:
  • violate laws
  • infringe intellectual property
  • distribute harmful or abusive content
  • attempt unauthorized access
  • interfere with platform operation
We may remove content or restrict access at our discretion.

9. Educational Disclaimer
Our programs provide education and information only.
We do not guarantee specific results, income, or outcomes.
Your success depends on many individual factors beyond our control.

10. Communications & Messaging Consent
By providing your contact details, you agree that we may send you:
• service notifications
• account-related messages
• reminders
• marketing communications (where legally permitted and where you have provided consent)
Where you provide your phone number and explicitly opt in (including via a required checkbox on our website), you consent to receive communications via:
• SMS
• WhatsApp
• other messaging platforms used by our authorized service providers
We only send messages to individuals who have provided direct consent.
We do not use purchased, rented, or third-party contact lists.
Message frequency varies.
Message and data rates may apply.
You may withdraw your consent at any time by:
• clicking an unsubscribe link (where applicable)
• replying STOP to SMS messages
• blocking us on WhatsApp
• contacting info@sofiakralow.com
  • We use third-party communication providers, including the WhatsApp Business Platform provided by Meta Platforms, Inc. By communicating with us via WhatsApp, you acknowledge that your information may be processed in accordance with their applicable terms and privacy policies.
11. Privacy
Use of the Site is also governed by our Privacy Policy:
https://playgirl.sofiakralow.com/policy

12. Third-Party Services
We may use external platforms such as payment providers, hosting services, communication tools and analytics systems.
We are not responsible for their independent operations.

13. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for:
• indirect, incidental, special or consequential damages
• loss of profits, revenue, data, goodwill or business opportunities
• decisions made based on educational content
• technical interruptions beyond our reasonable control
The Site and all services are provided “as is” and “as available” without warranties of any kind, whether express or implied.

14. Indemnification
You agree to indemnify and hold us harmless from claims arising from your misuse of the Site or violation of these Terms.

15. Termination
We may suspend or terminate your access if you breach these Terms.

16. Governing Law
These Terms are governed by the laws of the United Arab Emirates.
Courts of the UAE shall have jurisdiction, unless mandatory consumer protection laws state otherwise.

17. Changes to Terms
We may update these Terms from time to time.
Continued use of the Site after changes means acceptance.

18. Force Majeure
We shall not be liable for failure or delay in performance resulting from events beyond our reasonable control, including but not limited to acts of God, governmental actions, internet or telecommunications failures, payment processor interruptions, or platform restrictions imposed by third-party providers.
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